Free trial
- Your first 7 days are free, with up to 10 videos. Cancel any time before the trial ends and you won’t be charged.
- We email you a reminder before the trial ends.
Cancelling
- Cancel anytime from Account › Your plan, or by emailing us. You keep access until the end of the month you’ve already paid for, then your plan stops renewing.
- Download any videos you want to keep before your access ends.
Refunds
- Monthly payments aren’t refunded for partial months or unused videos, because you can cancel before the next renewal at any time.
- If you were charged by mistake — for example a duplicate charge, or a charge after you cancelled — email us within 14 days and we’ll refund it.
- Top-up packs are non-refundable once any of their videos have been used.
- [EDIT THIS SECTION IF YOU WANT A DIFFERENT REFUND POLICY.]
Failed payments
- If a payment fails, new videos pause right away and you have 24 hours to update your card. After that, scheduled posts pause until payment goes through. Nothing is deleted.
Contact
- Billing questions: [YOUR SUPPORT EMAIL].
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